:root{--revive-blue:#1b1f4f;--revive-navy:#1b1f4f;--revive-blue-600:#3e62b6;--revive-blue-500:#5274c0;--revive-blue-200:#c2ceea;--revive-blue-100:#f0f3fa;--revive-purple:#61009e;--revive-purple-100:#f5eafd;--revive-green:#19d1b2;--revive-green-500:#13a48c;--revive-green-100:#b6f6ec;--ink:#25262c;--muted:#4a4d5a;--subtle:#717686;--line:#d8dadf;--surface:#fff;--canvas:#f7f8f8;--yellow:#d79d09;--yellow-soft:#fdf8e9;--red:#e73936;--red-soft:#fff0ef;--shadow-card:0 1px 2px #25262c0f;--shadow-soft:0 8px 24px #25262c0f;--radius-sm:4px;--radius-base:8px;--radius-lg:12px;--radius-xl:16px;--space-1:4px;--space-2:8px;--space-3:12px;--space-4:16px;--space-5:20px;--space-6:24px;--space-8:32px}*{box-sizing:border-box}html{scroll-behavior:smooth}html,body{background:var(--canvas);min-height:100%;color:var(--ink);margin:0;overflow-x:hidden}body{font-family:var(--font-poppins), Poppins, ui-sans-serif, system-ui, 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i{background:#a9adb5;border-radius:50%;flex:none;width:7px;height:7px}.navAgentItem small.online{color:#087665}.navAgentItem small.online i,.chatHeader small i{background:#16a085;box-shadow:0 0 0 3px #16a0851f}.userPanel{border-top:1px solid var(--line);color:var(--subtle);overflow-wrap:anywhere;gap:7px;margin-top:auto;padding:18px 10px 0;font-size:11px;display:grid}.textButton{color:var(--revive-blue-600);text-align:left;cursor:pointer;background:0 0;border:0;padding:0;font-size:12px;font-weight:600}.mainContent{width:auto;min-width:0;margin-left:256px;padding:48px clamp(24px,4vw,68px) 80px}.freshnessBanner{border:1px solid var(--line);width:100%;max-width:1440px;color:var(--subtle);background:#ffffffc7;border-radius:12px;align-items:center;gap:9px;margin:0 auto 18px;padding:10px 13px;font-size:11px;display:flex}.freshnessBanner span{border-radius:50%;flex:none;width:8px;height:8px}.freshnessBanner.healthy span{background:var(--revive-green-500);box-shadow:0 0 0 4px #19d1b224}.freshnessBanner.warning{color:#8b5b16;background:#fff9ed;border-color:#dd9f3647}.freshnessBanner.warning span{background:#dd9f36;box-shadow:0 0 0 4px #dd9f3621}.freshnessBanner.compact{white-space:nowrap;width:auto;max-width:min(100%,360px);margin:0}.pageStack{gap:40px;width:100%;min-width:0;max-width:1440px;margin:0 auto;display:grid}.pageHeader{justify-content:space-between;align-items:flex-start;gap:30px;display:flex}.pageHeader.compact{align-items:center}.pageHeader h1,.agentHero h1{color:var(--revive-navy);letter-spacing:-.035em;max-width:800px;margin:5px 0 12px;font-size:clamp(34px,4vw,54px);line-height:1.06}.pageHeader p:not(.eyebrow),.agentHero p:not(.eyebrow){color:var(--muted);max-width:740px;margin:0;font-size:16px;line-height:1.65}.eyebrow{color:var(--revive-purple);letter-spacing:.13em;margin:0;font-size:10px;font-weight:700}.syncBadge{border:1px solid var(--line);color:var(--subtle);background:#fff;border-radius:999px;flex:none;align-items:center;gap:8px;padding:10px 13px;font-size:11px;display:flex;box-shadow:0 4px 16px #1b1f4f0a}.syncBadge span{background:var(--revive-green-500);border-radius:50%;width:8px;height:8px;box-shadow:0 0 0 4px #19d1b229}.metricGrid{grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;display:grid}.metricCard{background:var(--surface);border:1px solid var(--line);box-shadow:var(--shadow-card);border-radius:16px;align-items:center;gap:14px;padding:20px;display:flex}.metricCard>span{width:42px;height:42px;color:var(--revive-blue-600);background:var(--revive-blue-100);border-radius:12px;place-items:center;display:grid}.metricCard.warning>span{color:var(--yellow);background:var(--yellow-soft)}.metricCard.critical>span{color:var(--red);background:var(--red-soft)}.metricCard.healthy>span{color:#087665;background:#e8fbf8}.metricCard strong,.metricCard small{display:block}.metricCard 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button{appearance:none;color:var(--revive-blue);font:inherit;cursor:pointer;background:0 0;border:0;padding:0;font-weight:600}.roleSubBreadcrumbs button:hover{text-decoration:underline}.roleSubBreadcrumbs svg{color:#aaabb0;width:13px}.roleSubBreadcrumbs span{color:var(--revive-navy);font-weight:650}.referralReviewDate small{color:var(--subtle);margin-top:3px;font-size:10px;display:block}.filters{border:1px solid var(--line);width:100%;min-width:0;box-shadow:var(--shadow-card);background:#fff;border-radius:17px;gap:14px;padding:15px;display:grid}.workflowFilters{flex-wrap:wrap;gap:8px;min-width:0;max-width:100%;display:flex}.filterChip{border:1px solid var(--line);min-height:34px;color:var(--muted);cursor:pointer;background:#fff;border-radius:999px;align-items:center;gap:7px;padding:0 11px;font-size:11px;font-weight:500;display:inline-flex}.filterChip span{background:var(--revive-blue-100);min-width:20px;height:20px;color:var(--revive-blue-600);border-radius:999px;place-items:center;font-size:10px;display:inline-grid}.filterChip:hover,.filterChip.active{border-color:var(--revive-blue-600);color:var(--revive-blue);background:var(--revive-blue-100)}.filterChip.active span{color:#fff;background:var(--revive-blue-600)}.filterControls{align-items:center;gap:12px;min-width:0;display:flex}.searchBox{min-width:0;min-height:42px;color:var(--subtle);background:#fff;border:1px solid #d8dadf;border-radius:11px;flex:1;align-items:center;gap:9px;padding:0 12px;display:flex}.searchBox:focus-within{border-color:var(--revive-blue-500);box-shadow:0 0 0 3px #6785cb1f}.searchBox input{width:100%;min-width:0;color:var(--ink);background:0 0;border:0;outline:0;font-size:12px}.filterSelects{min-width:0;color:var(--subtle);align-items:center;gap:7px;display:flex}.filterSelects select,.requestForm 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230px);overflow-y:auto}.recordRow{text-align:left;border:0;border-bottom:1px solid var(--line);cursor:pointer;width:100%;color:var(--ink);background:#fff;grid-template-columns:auto minmax(0,1fr) 130px 116px;align-items:center;gap:12px;padding:15px;display:grid}.recordRow:hover{background:#fafbff}.recordRow.selected{background:var(--revive-blue-100);box-shadow:inset 4px 0 var(--revive-green-500)}.healthDot{background:var(--revive-blue-500);border-radius:50%;width:9px;height:9px}.healthDot.healthy{background:var(--revive-green-500)}.healthDot.attention{background:var(--yellow)}.healthDot.critical{background:var(--red)}.recordPrimary{min-width:0}.recordPrimary strong,.recordPrimary small{white-space:nowrap;text-overflow:ellipsis;display:block;overflow:hidden}.recordPrimary strong{color:var(--revive-navy);font-size:12px;font-weight:600}.recordPrimary small{color:var(--subtle);margin-top:4px;font-size:10px}.recordStatus{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;font-size:10px;overflow:hidden}.recordDue{color:var(--subtle);align-items:center;gap:5px;font-size:10px;display:flex}.recordDue.overdue{color:var(--red);font-weight:600}.recordDue.today{color:var(--yellow);font-weight:600}.recordDetail{min-height:480px;max-height:calc(100vh - 100px);padding:24px;position:sticky;top:24px;overflow-y:auto}.detailHeader{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.detailBadges{flex-wrap:wrap;gap:7px;display:flex}.detailHeader>a{color:var(--revive-blue-600);white-space:nowrap;align-items:center;gap:4px;font-size:11px;font-weight:600;display:flex}.healthBadge,.actionBadge{text-transform:uppercase;letter-spacing:.05em;border-radius:999px;padding:7px 9px;font-size:9px;font-weight:700}.healthBadge{color:var(--revive-blue-600);background:var(--revive-blue-100)}.healthBadge.healthy{color:#087665;background:#e8fbf8}.healthBadge.attention{color:#8b6506;background:var(--yellow-soft)}.healthBadge.critical{color:#b52a28;background:var(--red-soft)}.actionBadge{color:var(--muted);background:#f4f5f5}.actionBadge.needs-input{color:var(--revive-purple);background:var(--revive-purple-100)}.actionBadge.agent-action,.actionBadge.toby-action{color:var(--revive-blue);background:var(--revive-blue-100)}.actionBadge.complete{color:#087665;background:#e8fbf8}.recordDetail h2{color:var(--revive-navy);letter-spacing:-.025em;margin:20px 0 6px;font-size:23px;line-height:1.25}.detailSubtitle{color:var(--subtle);margin:0 0 20px;font-size:12px;line-height:1.55}.detailFacts{background:var(--revive-blue-100);border-radius:13px;grid-template-columns:1fr 1fr;gap:12px;padding:14px;display:grid}.detailFacts small,.detailFacts strong{display:block}.detailFacts small,.detailLabel{color:var(--subtle);text-transform:uppercase;letter-spacing:.06em;font-size:9px}.detailFacts strong{color:var(--revive-navy);margin-top:4px;font-size:11px;line-height:1.45}.detailSection{border-top:1px solid var(--line);margin-top:17px;padding-top:16px}.detailSection h3{color:var(--revive-navy);text-transform:uppercase;letter-spacing:.07em;margin:0 0 8px;font-size:10px}.detailSection p{color:var(--muted);margin:0;font-size:12px;line-height:1.65}.detailSection.warning,.detailSection.action,.detailSection.update{border:0;border-radius:11px;padding:14px}.detailSection.warning{background:var(--yellow-soft)}.detailSection.warning h3{color:#8b6506}.detailSection.action{background:var(--revive-blue-100)}.detailSection.action h3{color:var(--revive-blue-600)}.detailSection.update{background:#e8fbf8}.detailSection.update h3{color:#087665}.checklistSection{border:1px solid var(--line);border-radius:14px;margin-top:18px;overflow:hidden}.checklistHeading{border-bottom:1px solid var(--line);background:#fafbff;justify-content:space-between;align-items:center;gap:12px;padding:14px;display:flex}.checklistHeading p{margin:0}.checklistHeading h3{color:var(--revive-navy);margin:4px 0 0;font-size:14px}.checklistHeading>span{color:var(--revive-purple);background:var(--revive-purple-100);border-radius:999px;padding:6px 8px;font-size:9px;font-weight:600}.checklistGrid{grid-template-columns:1fr 1fr;display:grid}.checklistGroup{min-width:0;padding:14px}.checklistGroup+.checklistGroup{border-left:1px solid var(--line)}.checklistGroup h4{color:var(--revive-navy);text-transform:uppercase;letter-spacing:.06em;align-items:center;gap:6px;margin:0 0 9px;font-size:10px;display:flex}.checklistGroup.collected h4 svg,.checklistGroup.collected p svg{color:var(--revive-green-500)}.checklistGroup.remaining h4 svg{color:var(--yellow)}.checklistGroup p{color:var(--muted);align-items:flex-start;gap:6px;margin:7px 0 0;font-size:10px;line-height:1.45;display:flex}.checklistGroup p 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15px;font-size:11px}.signinPage{background:radial-gradient(circle at 50% 12%, #fff 0, var(--revive-blue-100) 48%, #e1e7f5 100%);place-items:center;min-height:100vh;padding:25px;display:grid}.signinCard{border:1px solid var(--line);text-align:center;width:min(460px,100%);box-shadow:var(--shadow-soft);background:#fff;border-radius:24px;padding:42px}.signinBrand{background:var(--revive-blue-100);border-radius:18px;place-items:center;width:64px;height:64px;margin:0 auto 22px;display:grid}.signinBrand img{width:auto;height:42px}.signinCard h1{color:var(--revive-navy);letter-spacing:-.035em;margin:8px 0 14px;font-size:38px}.signinCopy{color:var(--muted);margin:0 0 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